Résumé

Oscar Cao

I am a Digital Technologist who is passionate about Digital Strategy, Experience Design, and Product Management.

As my passions suggest, the majority of my experience is around building digital products with great user experiences.

Although I am best known for my pixel perfect Front End development skills, my experience covers the full software development lifecycle, including documentation, experience design, requirements gathering, project management, quality assurance, and training.

I can be reached via email, the contact form, or LinkedIn.

Experience

Freelance | Remote

February 2012 – Present

Digital Technologist

Business Analysis: scoping • requirements • BPR
Development: HTML • CSS • JS • SASS • PHP • C#
Experience Design: IA • inclusive • UX • IxD
Project Management: Prince2 • SCRUM
Quality Assurance: integration • UAT • WCAG2.0
Training: presentation • workshop

I am always open to new collaborations, get in touch.

LegalVision Australia | Sydney, AU

October 2016 – August 2017

LegalVision is a team of lawyers, technologists, marketing mavericks, strategists and operations gurus who are drawn together by a shared vision of changing the delivery of legal services in Australia.

Worked closely with the CTO to deliver great user experiences to visitors of the LegalVision website.

Achievements

  • Delivered a completely revamped LegalVision company website that increased the number of goal completions by over 40% and doubled the average number of daily leads.
  • Delivered a customised content management system for BlueScope Steel.

Reserve Bank of Australia | Sydney, AU

June 2013 – July 2016

The Reserve Bank of Australia is Australia’s central bank. Its duty is to contribute to the stability of the currency, full employment, and the economic prosperity and welfare of the Australian people.

Web Accessibility Specialist | July 2014 – July 2016

Partnered with teams from all areas of the Bank to spread awareness and provide guidance, support and training in:

  • General accessibility,
  • Accessible web development best practices,
  • And WCAG2.0 conformance testing.
Achievements
  • Established the Bank’s Web Accessibility Protocol, ensuring all new web products are screened for WCAG2.0 conformance.
  • Developed best practice accessibility how-to guides for the Bank’s staff to follow.
  • Provided development, guidance, and testing expertise to help launch the new responsive RBA corporate website on time.
  • Rebuilt Learning About Banknotes’ online resource to meet WCAG2.0 conformance.

Senior Web Developer | June 2013 – July 2014

Worked with staff from all areas of the Bank to:

  • Capture requirements,
  • Schedule deliverables,
  • Set stakeholder expectations,
  • Run regular update meetings,
  • Perform UAT and integration testing,
  • And sign-off components I was responsible for.
Achievements
  • Delivered Securitisations Industry Forum microsite.
  • Rebuilt RBA Banknotes website to meet WCAG2.0 conformance.
  • Co-authored a Business Requirements Document for a new CMS-based intranet.

Other

TRIM super user

Village Roadshow | Melbourne, AU

October 2012 – May 2013

Village Roadshow Limited is an ASX-listed entertainment company. They are most well-known for their Village Roadshow Cinemas and the theme parks located in Gold Coast.

Worked in the Themeparks’ Sitecore CMS team, working closely with business stakeholders and project manager to finalise requirements, designs, and delivery timeframes.

Byte IT | Melbourne, AU

December 2011 – September 2012

Byte IT is a boutique IT services provider for SMEs with an emphasis on placing the customer first.

Worked closely with clients to capture their requirements, facilitated feedback workshops and regular progress update meetings.

Achievements
  • Delivered the Dulux mobile website that secured Byte IT the management contract to almost all of Dulux’s online resources (~13 websites/web apps).

mallowstreet | London, UK

April 2011 – September 2011

mallowstreet is the community for the pensions industry. This community has over 3000 members who collectively control over £2 trillion of pension fund assets.

Worked in a close-knit SCRUM team, delivering changes and feature enhancements to the mallowstreet platform based on feedback from customers, community managers, sales reps and product owner.

SIX CREATIVE | London, UK

August 2010 – April 2011

Six Creative Limited was the creative arm of Spring Studios (London) responsible for post-processing of photos, videos, and other promotional work for Spring Studios’ clients such as Vogue UK and Bally.

Worked closely with clients, content strategists, designers, creative/art directors, and developers to realise cutting-edge HTML5/CSS3 web products/campaigns that included the original HTML5/CSS3-based Vogue UK iPad app.

Datacom | Auckland, NZ

March 2007 – May 2010

Datacom is a leading IT service provider in the Asia Pacific region. Datacom has been in service since 1965 and their services cover the entire IT spectrum.

Worked directly with clients to capture their requirements, facilitated feedback workshops and regular progress update meetings. And quality testing.

Achievements
  • Successfully project-managed the YMCA Auckland website redevelopment project that yielded Datacom a half-a-million dollar Microsoft Dynamics CRM project.

Sales Technologies | Auckland, NZ

January 2007 – March 2007

Sales Technologies is a boutique IT firm specialising in developing web products for the Telco and Insurance industries.

Worked as a member of the core module team, providing liaison between the business analysis team and development teams.

Massey University | Palmerston North, NZ

March 2006 – November 2006

Massey University is an innovative, self-reliant, and outward-facing institution based in New Zealand that has consistently ranked in the top 3% of universities worldwide.

Facilitated weekly computer science 101/102 computer lab sessions, which encompassed the following responsibilities:

  • Keeping track of student attendance
  • Prepare sample solution to weekly lab assignments
  • Assisting students with their weekly lab assignments
  • Grading and providing feedback to students on their solutions to the weekly lab assignments

Student attendance and the grades obtained from the weekly lab assignments count towards their final grade for the paper.

Volunteering

I am always open to new volunteering opportunities, as long as they align with my values, interests, and beliefs. Please get in touch.

Pokémon GO Sydney | Sydney, AU

September 2016 – December 2016

Managed group membership, spam, fake news, inappropriate posts, and member conflicts.

Not Only Black and White | Sydney, AU

March 2016 – October 2016

Organised and ran meetup events.

Looking For Gamers Australia | Sydney, AU

10 July 2016

Stationed at the Hasbro booth, my role included:

  • Pulling in bystanders to play and enjoy various board games available
  • Teaching new players the rules to the various board games
  • Overseeing and assisting players as required

The Toy & Game Expo | Sydney, AU

6 July 2014

Stationed at the Learn and Play area, my role included:

  • Pulling in bystanders to play and enjoy various board games available
  • Teaching new players the rules to the various board games
  • Overseeing and assisting players as required

Balmoral Badminton Club | Auckland, NZ

March 2008 – October 2008

As the club secretary, my duties included:

  • Collecting membership fees
  • Collecting session payments from guests
  • Attending meetings, taking meeting minutes, and distributing meeting minutes
  • Overseeing club events

Qualifications

Bachelor of Engineering (Honours) in Software Engineering

Massey University, New Zealand

PRINCE2 Foundation & Practitioner

APMG

Certified ScrumMaster (CSM)

Scrum Alliance

Programming in HTML5 with JavaScript and CSS3 Specialist

Microsoft